We predicted that a lot of people would be angry about Facebook buying Oculus Rift but we didn’t realize just how much backlash Oculus would receive.
In fact, it’s come to the point where Kickstarter backers are demanding refunds for their Oculus Rift orders.
Comments on the Kickstarter page range from utter disdain: “You selling out to Facebook is a disgrace. It damages not only your reputation, but the whole of crowdfunding. I cannot put into words how betrayed I feel by this” to disappointment: “So saddened by this, but good work guys all the same” with a few congratulations sprinkled in.
Getting that refund
Turns out, you really can get your money back – with a few caveats.
The Oculus Rift support page states that anyone who ordered a device prior to the processing phase, where its being prepared to ship, can cancel within 1-2 days.
There’s also a slight change you can get a refund on shipped headsets if you’re approved “under special circumstances,” though shipping fees won’t be paid back.
If you’ve already received your VR headset, it looks like you’ll be holding onto it for quite some time since all sales from that point are final.
Here’s hoping something good will come out of the situation – even though Notch isn’t making a Rift-capable Minecraft and Oculus may get Facebook branding …
- Did Oculus CEO hint towards a Facebook purchase before it happened?